Thank you for shopping with Womantick. We take great pride in the quality and craftsmanship of our anti-tarnish, demi-fine jewelry. Every piece is designed to be stylish, durable, and made to last. Because we care deeply about hygiene, quality control, and customer satisfaction, please read our policies below carefully before making a purchase.
🔁 Return & Exchange Policy
At Womantick, we follow a strict no return and no exchange policy.
Due to the personal and delicate nature of jewelry (especially earrings, rings, and items worn directly on the skin), we do not accept returns or exchanges for any reason other than manufacturing defects or order errors.
We request our customers to carefully read the product descriptions, check sizes, and review all details before placing an order.
💸 Refund Policy
Refunds are only processed under the following conditions:
✅ Wrong Product Delivered
If you received an item that is different from what you ordered (wrong design, color, or size), we will verify and issue a full refund.
To claim this, you must notify us within 48 hours of delivery by sending an email to care@womantick.com with:
- Your Order ID
- Clear photos of the product received
- An unboxing video (mandatory for verification)
✅ Damaged or Defective Item on Arrival
If your item arrives damaged or defective, you must contact us within 48 hours of delivery.
Email us at care@womantick.com with:
- A brief description of the issue
- Clear images and an unboxing video showing the defect
Once reviewed and approved, you may receive a refund, depending on product availability.
❌ Refunds Not Applicable For:
- Change of mind after purchase
- Incorrect sizing ordered by the customer
- Delayed delivery caused by courier partners or unforeseen events
- Tarnishing or fading due to improper care or chemical exposure (refer to our care instructions)
Refunds are credited to the original payment method within 5–7 business days after approval.
📦 Order Cancellation Policy
- Orders can be canceled within 6 hours of placement.
- After that, the order moves into processing and cannot be canceled or changed.
🚚 Return-to-Origin (RTO) & Customer-Initiated Returns
If an order is returned to us due to:
- Wrong/incomplete address provided
- Repeated failed delivery attempts
- Refusal to accept the parcel
or if you return the product without prior approval, a deduction for return shipping and handling charges will be applied before issuing any eligible refund. These charges vary depending on your location and courier cost.
We recommend always providing accurate shipping information and being available to receive your order.
📌 Important Notes
- Our jewelry is designed with anti-tarnish technology and high-quality finishes. However, exposure to water, sweat, perfumes, or chemicals may reduce its lifespan. Always follow our Jewelry Care Guide.
- Slight color, size, or texture variations may occur due to lighting, screen resolution, or handcrafted finishing. These are not considered product defects.
🛠️ Need Help?
We’re here to support you with genuine concerns.
Contact us at: 📧 care@womantick.com
Please include your Order ID for faster assistance.
Thank you for choosing Womantick – a brand built with passion, care, and love for lasting beauty.